Once the artwork is approved, we commence the print. Please note that this requires 48 hours drying time. The turnaround time for application is usually 2 working days unless otherwise stated. All vehicles must be presented clean, free from grease stains and dirt. If application is at the clients premises, it is the client’s responsibility to arrange well-lit and dry premises with access to electricity. Please note VEHICLE GRAPHICS UK will try to meet their clients’ expectations to the best of their ability. As fitters apply print to a multi-dimensional vehicle surface, the proof may vary from the actual positioning of vinyl. We also reserve the right to insert stress relief cuts in the vinyl if seamless wrapping is unsuitable.
All complaints must be received in writing within 7 days past the completion of the work. After this time, VGUK cannot be liable for eventual changes from then on appropriate charges may apply.
VEHICLE GRAPHICS UK will strive to resolve all complaints promptly and efficiently. We make every effort possible to ensure all problems are resolved and mistakes corrected. In the event where the vinyl is damaged due to no fault of our own (mechanical damage, etc), the client obliges to pay the costs of the correction. We will not take responsibility for any damage resulting from the workmanship or application of the vinyl.
We cannot accept responsibility for consequential damages or loss of any kind resulting from the sale, installation, or delivery of our products.
Any verbal order will be accepted, but in the absence of any supportive documentation, VEHICLE GRAPHICS UK will not be responsible for any mistakes arising there from.
All work undertaken is under the condition that a complete, high-resolution file is supplied, complete with a colour proof, pantone references and purchase order with the exact specification. Additional artwork will be charged at the prevailing rate. (Currently £85) per hour.
Where artwork is supplied by the client, it is the responsibility of the client to ensure the artwork is in a “print ready” format. With instructions regarding scale provided. It is the responsibility of the designer to check the dimensions and layout of the actual vehicle(s).
Where VEHICLE GRAPHICS UK provides the artwork, it is essential the client fully checks the final proof with the actual vehicle to check for any variations (e.g.; style of lights, positioning of number plates and other major (no. of doors) or minor variations from the 1:20 scale template).
Vehicle Templates are provided by VEHICLE GRAPHICS UK suppliers. The accuracy of the templates has a margin of error of a few percentage points. When scaled up, the variance is more significant. It is recommended that designers design vehicle wraps with this in mind, avoiding the extreme edges of the wrap with vital information. Measurement of the vehicle is always recommended. See our artwork guide for more detailed advice and information.
Due to the fact that a two dimensional print is being applied to a three dimensional vehicle and due to the minor variances in the accuracy of the templates. The positioning of a vehicle wrap can vary from the proof by several cms throughout the entire length of a vehicle wrap. This is normal and wraps need to be designed with this in mind.
Due to the limitations and the sensitivity of the various substrates, it is impossible to reproduce all colours accurately. Therefore, in the absence of a representative from your company to select the appropriate colour sample, reproduction will be at our discretion.
All quotations are valid for 30 days.
Credit terms are to be agreed with existing customers prior to any work being started, but they will not be more than 30 days from date of invoice. Should late payment occur, 2.5% per month, or part of month will be added to the original invoice.
All New customers are required to pay a minimum of a 50% deposit with the order confirmation, prior to printing, with the balance to be paid prior to collection or delivery of the vehicle.
Vehicles must be delivered to our factory clean and free from grease and oil, and free from existing graphics. A cleaning charge of £150 will be applied if the vehicles are not in a satisfactory condition.
We cannot be responsible for damage to paintwork when the vinyl is removed, and would not advise application on a re-sprayed surface or poor quality / rusted paintwork. Please note, our experience shows that removal of vinyl from good quality, factory original paintwork, will not damage the paintwork. However, it is the duty of the owner of the vehicles to ensure suitability.
Whilst we would like you to arrange your own collection (using your preferred supplier), we would be willing to either select our own carrier or provide a dedicated delivery at your expense plus overhead charge.
If we are fitting vinyl to vehicles at the client’s nominated location, suitable conditions must exist. Vehicles need to be indoors, in a clean, dust free temperature controlled environment, with a power supply and good quality lighting. With a minimum of 2 meters working space around the entire vehicle. If in the opinion of the senior fitter on site, conditions are not suitable for the a high quality fitting of the wrap / graphics, the call out charge will be payable and the vehicle will be required to go to one of our nominated fitting centre’s.
All goods remain the property of VEHICLE GRAPHICS UK until paid for in full.
Pending payment for goods supplied, the customer holds the goods as the Baillie of Vehicle Graphics UK, and the goods must be kept identified as belonging to VGUK.
In the event that the customer fails to make payment, the customer irrevocably authorises VEHICLE GRAPHICS UK to enter his premises, repossess and remove the goods supplied.
In no circumstances whatsoever shall VEHICLE GRAPHICS UK be liable to the buyer, arising out of the supply of goods, exceed the invoice value of those goods?
VEHICLE GRAPHICS UK will not accept responsibility for the inaccuracies in orders telephoned or faxed by the customer.
VEHICLE GRAPHICS UK cannot be held responsible for any damage caused through the workmanship or application of the vinyl products.
By using Vehiclegraphicsuk.com services, you are bound by these Terms and Conditions.
